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Project Snapshot / Food Retail / PPC / Paid Social

John Gilmour Butchers

Rapid-response digital advertising to build a new direct-to-consumer sales channel.

When coronavirus disrupted the existing business model, John Gilmour Butchers needed to move quickly and create a more direct route to customers who wanted to buy quality meat online.

The work focused on digital ads that could reach the right audience fast, generate demand and help establish a new sales funnel.

Strategy PPC Paid Social Retargeting

Highlights

454%
ROI
New
direct-to-consumer funnel
Wider
audience reach
More
repeat sales

The challenge

The business needed a fast route to consumer sales.

Coronavirus forced John Gilmour Butchers to act quickly and create new sales channels. The brief was to reach the right consumers directly and turn that attention into online orders.

That made speed, targeting and message clarity especially important from the start.

What changed

A sharper digital advertising mix.

01

Set a clear ad strategy

The campaign plan focused on reaching the right audiences quickly through a combination of paid social and PPC.

02

Use Facebook as the primary channel

Facebook gave the campaign the right mix of visuals, copy, targeting and retargeting to reach new customers efficiently.

03

Support with Google Search and Display

Google channels were used to build awareness further and reinforce key brand messages.

04

Build a direct sales funnel

The ads were designed not only to drive traffic, but to help establish a more sustainable direct-to-consumer route.

Outcome

A fast-moving sales channel with strong return.

The campaign activity delivered a 454% ROI, increased traffic from the right audiences and helped create a fast-growing direct-to-consumer funnel.

Just as importantly, it supported customer-base growth and repeat sales at a time when the business needed a practical digital route forward.

Strategy PPC Paid Social Retargeting Audience Targeting

From the client

“They quickly understood what we needed, suggested several strong routes forward and were excellent both at running the campaigns and helping us understand the work.”

Alice Wookey — Head of Online Sales

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